You cannot afford to gamble with your vision. If something about your eyes does not seem right, it is crucial that you seek help right away.

At SJEA, we always do our best to accommodate emergency appointments. If you find yourself in an eye emergency, contact us immediately. Our team will discuss your situation with you and help determine the best course of action.

Signs of an Eye Care Emergency

If you experience any of the following symptoms, you should seek help as soon as possible.

  • Excessive tearing
  • Sudden loss of vision
  • Sensitivity to light
  • Eye pain
  • Sudden change in flashes and floaters
  • Vision loss
  • Visual disturbances
  • Double vision
  • Swelling
  • Itching, burning, or irritation

Common Eye Emergencies

Foreign Object

If there is a foreign object embedded in the tissue of your eye, do not touch it. Seek immediate attention.

If the object is just sitting on your eye’s surface, you may be able to remove it yourself. Try flushing your eye out with clean, cool water. If, after a few moments, the water has not washed the object away, try moistening the tip of a clean cotton swab with clean water and gently touch the swab to the object. If the object does not stick to the swab, seek medical attention to have it removed.

Do not use tweezers or any other tool to remove the object. Do not rub your eye.

Chemical Exposure

Your eyes are made of delicate tissues that can be irreparably damaged by chemicals; even ones as commonplace as simple cleaning products.

If any chemical comes into contact with your eye, flush it out with cool, clean water for at least 15 minutes. Your eye may feel fine after a few moments, however, it is absolutely crucial that you continue to rinse it for the full 15 minutes. This is the only way to ensure that as much of the chemical has been washed away as possible.

Once you have finished rinsing your eye, immediately seek medical attention.

Testimonials

Darlene F.

“I had a wonderful experience at SJEA from the moment I walked through the door. I had accidentally noted my appointment on the wrong day, I didn’t realize until the associate went to check me in and notified me I was not on the schedule. I had taken the afternoon off of work to attend the appointment and was frustrated with myself as I would have to completely reschedule due to a conflict I had with the appointment I had scheduled for the next day. The associate was sympathetic and immediately checked to see if there was a potential opening in the schedule. To my delight, there was! My appointment was thorough, everyone was kind and professional and findings were clearly explained. Great selection of frames, spot on with style selection during the first presentation and great feedback. Overall exceptional experience.”

Jillian T.

“The staff is always friendly and I have never had to wait longer than 5 minutes to be seen. They listen and understand your problems and help find solutions. Dr. Phillips explained everything to me in layman’s terms so I could understand his thought process. They took the time to explain my benefits and let me know the cost each step of the way so I wasn’t shocked at the end with an unexpected bill. Additionally, the staff helped me pick out the best glasses for me and were so patient through my indecisiveness. They offer a two year scratch warranty on glasses purchased from them – which is amazing! Highly recommend this office!”

Derrick H.

“Great visit for my annual checkup. As usual the staff is very friendly and professional. Everything from my initial check in through all of the eye tests, the eye exam and selection of new glasses was done in a professional manner and expeditiously accomplished.”

Keisha H.

“Great visit. The office is always very clean and the staff is extremely friendly and professional. The make sure they answer all your questions and concerns and the processes they have in place helps keep their patients safe during these times.”